AWS Azure Hetzner DigitalOcean Vultr Linode Scaleway Netcup TensorDock On-Premise
Trustpilot 4.6/5 G2 G2 4.8/5 SOC2 ISO 27001 HIPAA GDPR Sovereign Cloud
Product Overview

Explore Trudesk in action

See how Trudesk works and what you can do with it.

Trudesk dashboard screenshot
Trudesk software screenshot
Features

Trudesk features & resources

Interfaces for easy task-management

Trudesk makes finding and updating task and issues a breeze – because it should never be hard to find what you’re looking for. From design to development, its straightforward layout is why. All the essential information is set front and center.

Real-time tickets & Updates

Keep everyone up-to-date with everything they need. Real time updates through websockets. Organized through Teams, Groups, and Tags

Support Chat

Live chat allows you to interact with visitors or customers one on one in real time. As customers chat with you, their inquiries appear in the same omni-channel inbox with tickets.

Security

Customize permissions to your organization needs. You control what access your customers and agents have. You control what access your customers and agents have.

Community
Source Code
Changelog
Documentation
Database Migration

Migrate to Elestio with ease

Our DB Migration Service makes switching seamless and stress-free.

migration-steps

Migrate your Trudesk to Elestio in few clicks

Our DB Migration Service (DBMS) offers a seamless and efficient way to transfer your databases to Elestio. With just a few clicks, you can enjoy enhanced performance, robust security.

Save time and reduce the risk of data loss during migration, allowing you to focus on your core business activities while we handle the complexities of database transfer. Experience minimal downtime and ensure a smooth transition to a more scalable and reliable platform.

Deploy Trudesk →
Why Elestio

Benefits of Trudesk fully managed by Elestio

Deploy a fully managed instance of Trudesk in few minutes on Elestio. We handle installation, configuration, encryption, security, backups, live monitoring, software & OS updates. No more DevOps.

Dedicated Hardware

We deliver all services on dedicated virtual machines: you get full access to the underlying resources and kernel-level security.

Dedicated VMs

Automated Updates

Let's save your business a lot of hassle, whilst ensuring that you get the performance and security benefits of regularly updated software and systems.

Always up-to-date

Predictable pricing

A guaranteed monthly price covers everything: compute, storage, bandwidth, updates, security & maintenance.

All-inclusive

No vendor lock-in

You can migrate your software and data to any cloud providers any time you want. With Elestio you are totally free and in control.

Full freedom

Compliance

We are ISO 27001, SOC2, and GDPR compliant. We are committed to protecting your data and privacy.

SOC2 + GDPR

Global Availability

Deploy close to your users with support for multiple cloud providers and on-premise options. Elestio ensures low-latency and high-performance anywhere in the world.

Multi-cloud

Reviews

Trusted by 10,000+ Developers Worldwide

Real reviews from real users on Trustpilot.

“
★★★★★

"I'm in the IT industry for over 25 years and Elestio stands out in many ways. The managed services are top-notch, support is incredibly fast, and the platform just works. Couldn't be better!"

Conflock IT Director · Germany · Verified on Trustpilot
See all reviews on Trustpilot

Frequently asked questions

There are the most commonly asked questions about Elestio.
Can't find what you're looking for? Ask us directly!

  • How does Elestio charge me?
    Our billing is simple and transparent: Elestio charges you for each deployed service per hour. This includes compute time, storage, transit bandwidth, and the level of support you choose. There is no commitment.
    Learn more about billing and invoicing
  • What type of support does Elestio offer?

    Email and community support via our forum is available to everyone with our Test plan, with no SLA.

    Staging Support plans offers a guaranteed response within 2 business days and priority queueing for support tickets, and email support.

    Production Support plans offer a guaranteed response within 1 business day, highest priority queueing for support tickets, a dedicated customer success manager, and phone and email support.


    Learn more about our support plans
  • Which cloud providers does Elestio use?

    Elestio is currently partnered with Digital Ocean, Amazon Lightsail, Linode, Vultr, Scaleway, Hetzner and TensorDock.

    Have your own infrastructure, but need help managing it? You can also Bring Your Own VM (BYOVM) from any other cloud provider, including your own infrastructure, and connect it to your account for seamless management, automated backups, and a secure connection to your other services.


    Learn more about our providers
  • Can I install more than one software on the same VM?

    Our dedicated service are running with full isolation so one service = one VM. You can install multiple softwares on a single VM using our CI/CD system.

  • Where can I deploy my services?

    Our cloud provider partners have datacenters in 62 cities across 20 countries. Deploy services close to your office or users and get the lowest possible latency.

  • Where does Elestio store my data?

    Elestio stores your account data in the EU, protected by some of the strictest privacy laws in the world. Click here to learn more about our Privacy policy and practices

    Your application data is hosted in your service, in the country or city where you choose to deploy your services. By default, our automated remote backups are stored on the same continent as your service, but in a different datacenter.

    Learn more about our backup strategy
  • Can I deploy Elestio services on-premise or on my existing cloud infrastructure?
    Yes, with our "Bring Your Own VM" (BYOVM), you can connect any on-premise or cloud VM managed services dashboard. You can deploy any software we offer on your own infrastructure and it will be treated like any other VM we operate on your behalf: backed up, updated and secured. Learn more about our BYOWM capability
  • Can my software services communicate between different cloud providers safely?
    Each Elestio project generates a unique, secure, encrypted virtual network that allows any service in that project (in any region and on any provider) to communicate using private IPv4 addresses with near line-speed throughput. This unique feature is powered by Nebula, originally created by Slack and released as open-source software in 2020.
  • Is it possible to restrict access to my virtual machine (with a firewall)?
    Yes, each service comes with a pre-configured firewall that opens application-specific ports to the internet. You can easily restrict access to one or multiple IPs from the service dashboard. Learn more about configuring your firewall
  • Can I migrate/clone my service to another cloud or region?
    Yes, from the service dashboard you just need to click on the 'clone' button to migrate/clone the running service to any other target cloud or region.
Get Started

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